Contact Us

Q. What days and hours are you open?
A. Please click here for our hours of operation.

Q. Do you offer a franchise program?
A. We offer a consulting package that helps other people to open the same business.
It is very cost effective and comprehensive. If you would like more information, please
e-mail us. Click here to send us an e-mail request.

Q. Do I have to order all 12 entrees or can I pick just some of them?
A. You can pick what you want. Your total quantity of entrees selected need to number 12. For more
information about this question, click here.

Q. Do you give out recipes?
A. We review virtually hundreds of recipes and test at least four recipes for every one that makes it to our
menu. This process is a full time job and we have a separate kitchen fully dedicated to this activity.
Recipes are one of our most important intellectual properties. Just like a trade mark, patent, business
formula or trading policy, it is something that remains guarded and protected. As such, we regret that we
cannot give out our recipes.

Q. When do your menus change?
A. Menus change monthly based on the calendar month. For example, the "March" menu will run from
March 1 - 31 and the "April" menu from April 1 - 30.

Q. I have a friend who wants to share it with me. Do we need to bring our own containers. If not,
is there an extra charge for smaller containers?
A. You can share with a friend. The cost is split between you. Both of you will work at the same table. We
provide the smaller containers and there is no extra charge. The same applies when we assemble it for
you. No extra charge for splitting into two, 3 portion containers.

Q. Do we need to book for one or two people if we plan to split?
A. Just book for one person if you plan to split your entrees with a friend. Bring two coolers along.

Q. How much freezer space does it take?
A. Two shelves of a side by side freezer section or the full section of a top side freezer. Splitting the
entrees into two, 3 portion containers works better if space is at a premium because you can put the
smaller containers into nooks.

Q. My husband does not like mushrooms / olives / cheese etc. Can those be left out?
A. For some entrees those ingredients are kept in a separate container and you have an option to leave
them out when you assemble the entrée. Items like onions and garlic are often already in the mix. If you
are feeding the “super fussy” then this may not be for them.

Q. Do you offer any special menus like Low Carb menus or vegetarian dishes.
A. No, not at this stage. Some dishes qualify but we don’t have it as a package.

Q. Will the menu change periodically and if so when?
A. Yes, the menu changes monthly.

Q. When will the new menu appear on the website?
A. Right now, we publish the new menu during the last week of the previous month.

Q. Does my credit card get charged when I register?
A. No, only on the day you attend or collect.

Q. Do you offer gift certificates?
A. Yes!. Give us a call on 244-6496 or send an e-mail and we will set that up for you.

Q. How much do you charge to assemble and do you deliver?
A. Assembly is $ 39. No extra charge for splitting. It is always split into 2, 3 portion containers for
assembled entrees. We do not deliver, but can make an arrangement with a restaurant food delivery
service to do so. Their cost can be obtained if needed.

Q. Do I need to make a reservation for assembled meals or can I just pick it up?
A. You need to make a reservation. We prepare based on orders.

Q. Can I bring my child with me?
A. Yes! Children are welcome providing they assist in assembly with you. They love it.

Q. Can we bring our own wine?
A. Yes. We do have glasses and light snacks. We also offer complimentary wine or water, but you may
prefer to bring your own.

Q. Do you offer the caloric count or fat content on menu items?
A. Yes, we offer full nutritional information.

Q. Do you offer an interpreter for deaf people?
A. No, we don’t have it as a standard service although it could certainly be arranged. Keep in mind
however that you will follow very simple written instructions and our friendly staff will most likely anticipate
and understand any other needs you may have.

Q. A family member of mine has allergic reactions to certain items. Can those be left out?
A. In some dishes yes, but as a rule, no. To be safe, it is better to conclude that we are simply not able to
provide that level of flexibility.